Shipping Policy

Effective Date: July 17, 2026

Welcome to Overgov.At Overgov, we are committed to providing a reliable and transparent shipping experience for every customer. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered. It also outlines shipping timelines, delivery expectations, shipping costs, and important information regarding order fulfillment.

Please read this policy carefully before placing an order. By purchasing from Overgov, you acknowledge and agree to the shipping terms described below.

Shipping Destinations

Overgov currently ships to addresses within the United States.

We strive to process and deliver every order efficiently while maintaining the quality of our products. All shipping estimates provided in this policy are based on business days and exclude weekends and recognized holidays.

Products We Ship

Our store specializes in premium apparel, including:

• Jeans
• Denim Shirts
• Blazers

Every order is carefully prepared before shipment to ensure it meets our quality standards.

Order Processing

Once your order has been successfully placed and payment has been authorized, our fulfillment team begins preparing your items for shipment.

Orders typically move through several stages:

• Order verification
• Payment confirmation
• Quality inspection
• Packaging
• Shipment preparation
• Carrier pickup

Our standard handling time is 1 business day.

Orders are processed only during normal business days.

Order Processing Schedule

Orders submitted before 5:00 PM EST on a business day generally begin processing the same day.

Orders placed after the daily cut-off time will begin processing on the following business day.

Shipping Time

After processing has been completed, your package will be shipped to the delivery address provided during checkout.

Estimated transit time is 2–6 business days depending on destination and carrier operations.

Estimated Shipping Timeline

Please note that these are estimated delivery windows and are not guaranteed delivery dates.

Shipping Cost

We offer simple and transparent shipping pricing.

Standard Shipping

The shipping charge is displayed during checkout before payment is completed.

There are no hidden shipping fees added after your purchase.

Applicable taxes, if required by law, are calculated separately during checkout.

Shipping Carriers

To provide dependable delivery throughout the United States, Overgov partners with trusted national shipping providers.

Your package may be delivered by one of the following carriers:

• USPS
• UPS
• FedEx

The carrier selected for your shipment depends on destination, package size, logistics availability, and operational efficiency.

Carrier selection cannot typically be requested or changed after an order has been placed.

Delivery Services & Tracking

Every eligible shipment includes tracking information.

Once your package has been shipped, you will receive a shipping confirmation email containing:

• Tracking number
• Shipping carrier
• Shipment confirmation
• Estimated delivery progress

Tracking information generally becomes active within 24–48 hours after the shipping carrier receives your package.

Customers may monitor delivery progress using the tracking number provided in the shipment confirmation email.

Please allow sufficient time for tracking updates after the carrier has accepted your shipment.

Shipping Confirmation

After your order leaves our fulfillment facility, a shipping confirmation email will be sent to the email address provided during checkout.

This email typically includes:

• Order number
• Shipment confirmation
• Tracking number
• Carrier information
• Estimated delivery updates

If you do not receive a shipping confirmation email, please check your spam or junk folder before contacting customer support.

Delivery Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Please verify the following before placing your order:

• Recipient name
• Street address
• Apartment or suite number
• City
• State
• ZIP code
• Contact email

Incorrect, incomplete, or invalid addresses may delay shipment or prevent successful delivery.

Overgov is not responsible for delays or additional shipping expenses resulting from inaccurate address information supplied during checkout.

If you notice an address error immediately after placing your order, please contact us as soon as possible. While we will make every reasonable effort to update the address before shipment, changes cannot be guaranteed once processing has begun.

Undeliverable Packages

Packages may be returned to our facility if:

• The delivery address is incorrect.
• The recipient cannot be identified.
• The package is refused.
• Delivery attempts are unsuccessful.
• The carrier determines the address is undeliverable.

If a package is returned to us, our customer support team will contact you to discuss available options.

Additional shipping charges may apply if reshipment is requested.

Delivery Delays

Although we work diligently to meet estimated delivery times, occasional delays may occur due to circumstances beyond our control.

Possible causes include:

• Severe weather
• Natural disasters
• Carrier transportation disruptions
• High seasonal shipping volumes
• Public holidays
• Security inspections
• Incorrect delivery information
• Unexpected logistical issues

While we closely monitor shipments, delivery estimates should not be interpreted as guaranteed arrival dates.

Lost Packages

If your tracking information indicates unusual delays or if your shipment appears to be lost, please contact our support team.

Before reporting a package as lost, we recommend:

• Checking the tracking updates.
• Confirming the shipping address.
• Looking around your delivery location.
• Asking household members or neighbors.
• Contacting the shipping carrier.

If the package cannot be located after reasonable investigation, we will assist you in determining the next appropriate steps.

Damaged Packages

We carefully inspect and package every order before shipment.

If your order arrives damaged, please contact us promptly.

When reporting shipping damage, please include:

• Order number
• Photos of the package
• Photos of the damaged item
• Description of the damage

Providing this information helps us investigate the issue and determine an appropriate resolution.

Missing Items

If your shipment arrives with missing items, please notify us as soon as possible.

To assist our investigation, please provide:

• Order number
• List of missing items
• Photos of the package received
• Photos of the shipping label

Our team will review the shipment records and work toward resolving the issue promptly.

Multiple Packages

Some orders containing multiple products may ship separately.

This may occur because:

• Items are packaged differently.
• Inventory is fulfilled from different facilities.
• Carrier optimization.
• Package size limitations.

If your order is shipped in multiple packages, each shipment may receive its own tracking number.

Failed Delivery Attempts

Shipping carriers may attempt delivery more than once depending on their individual policies.

If delivery cannot be completed after multiple attempts, the package may:

• Be held at a local carrier facility.
• Be returned to our warehouse.
• Require customer pickup when permitted by the carrier.

Customers should monitor tracking updates regularly to avoid missed deliveries.

Order Changes After Shipment

Once an order has been shipped, we are generally unable to:

• Change the delivery address.
• Modify shipping methods.
• Add or remove products.
• Cancel shipment.

Please review your order carefully before completing your purchase.

Shipping Restrictions

We currently do not ship to:

• International destinations
• Freight forwarding addresses when restricted by the carrier
• Locations where delivery service is unavailable

Some remote areas may experience longer delivery times than those listed in our estimated shipping schedule.

Holiday Shipping

Shipping volumes typically increase during holidays and promotional events.

As a result, processing and delivery may require additional time.

Customers are encouraged to place orders early during peak shopping seasons to help ensure timely delivery.

Customer Support

If you have questions regarding shipping, delivery status, tracking information, or your order, our customer support team is happy to assist.

Overgov

Email: support@overgov.com

Customer Support Hours

We aim to respond to customer inquiries as promptly as possible during normal support hours.

Policy Updates

Overgov reserves the right to modify or update this Shipping Policy at any time to reflect operational changes, carrier updates, legal requirements, or improvements to our services.

The most current version will always be published on our website with the updated effective date. Customers are encouraged to review this page periodically before placing an order.

Summary

For your convenience, the key shipping details are summarized below.